If you're not completely satisfied, you can return your item within 30 days of delivery.
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition you received it.
Simply contact our support team with your order number, and we’ll guide you through the quick and easy return process.
Are any purchases final sale?
Some items may be marked as Final Sale, which means they are not eligible for return or exchange.
These products are typically discounted, personalized, or hygiene-sensitive items. If an item is final sale, it will be clearly noted on the product page before you complete your purchase.
If you’re unsure, feel free to contact our support team — we’re always happy to help!
When will I get my order?
We know you’re excited to receive your order! 🐾
Most deliveries arrive within 4–12 business days, depending on your location and demand.
Once your order ships, you’ll receive a tracking number so you can follow your package every step of the way.
If you ever have questions about your delivery, our support team is happy to help.
Where are your products manufactured?
We work with a network of trusted manufacturing partners around the world to bring you high-quality pet products at great prices.
Each item goes through careful selection and quality checks to make sure it meets our standards before reaching you and your pet 🐾
If you have any specific product questions, feel free to reach out to our support team — we’re happy to help!
How much does shipping cost?
We proudly offer FREE shipping on all orders — no minimum required! 🐾
The price you see at checkout is exactly what you pay. No hidden fees, no surprises.
If you have any questions about your delivery, our support team is always happy to help.
